Senior Manager - Product Management

About Aurigo

Aurigo is revolutionizing how the world plans, builds, and manages infrastructure projects with Masterworks, our industry-leading enterprise SaaS platform. Trusted by over 300 customers managing $300 billion in capital programs, Masterworks is setting new standards for project delivery and asset management. Recognized as one of the Top 25 AI Companies of 2024 and a Great Place to Work for three consecutive years, we are leveraging artificial intelligence to create a smarter, more connected future for customers in transportation, water and utilities, healthcare, higher education, and the government, with over 40,000 projects across North America.

At Aurigo, we don’t just develop software—we shape the future. If you’re excited to join a fast-growing company and collaborate with some of the brightest minds in the industry to solve real-world challenges, let’s connect.

Description:

Aurigo Software Technologies is seeking a strategic and execution-driven Senior Manager of Product Operations to lead and scale the operational foundation of our product organization. This role will manage Product Analytics, RFX Support, and Product Documentation, ensuring smooth operations that enable faster decision-making, better customer outcomes, and scalable growth

Key Responsibilities:

• Lead and optimize product operations across analytics, documentation, and RFX support.
• Build scalable processes that improve team efficiency and cross-functional collaboration.
• Deliver actionable insights through usage data and competitive research.
• Ensure high-quality product documentation, training materials, and release communications.
• Align teams around shared goals to accelerate product delivery and customer impact

Requirements:

Our Ideal Candidate:

• 8 to 10 years in product operations, program management, or product support roles in a SaaS environment
• Strong leadership, prioritization, and communication skills
• Experience with product analytics tools (e.g., Pendo, Power BI)
• Proven ability to scale operations and improve productivity in a cross-functional team environment 

Why Join Us:
This is an exciting opportunity to shape the operational landscape of our product management team and drive impactful changes that support our customers and business objectives. If you are passionate about process improvement and operational excellence, we encourage you to apply.

Competencies