Senior Business Analyst

About Aurigo

Aurigo is a technology company founded in 2003 with a mission to help public sector agencies and facility owners plan, deliver and maintain their capital projects and assets safely and efficiently. With more than $300 billion of capital programs under management, Aurigo’s award-winning software solutions are trusted by over 300 customers in transportation, water and utilities, healthcare, higher education, and government on over 40,000 projects across North America. We are a privately held corporation headquartered in Austin, Texas, USA, with software development and support centers in Canada and India. We are proud to be Great Place to Work Certified three times in a row. If you are ready to work for a fast-paced software company growing exponentially and interact with some of the brightest minds in the industry to solve real problems, we want to talk to you.

Aurigo is headquartered in Austin, TX, with support and development centers located in the United States, Canada, and India. More about Aurigo at www.aurigo.com.

Description:

We are looking to hire a Senior Business Analyst to join our Professional Services Division. The position is based in Austin, Texas, where we are headquartered. As a Senior Business Analyst, you will work on prestigious projects and closely work with the customer, project managers, developers, quality engineers, trainers, and other core team members to execute projects effectively. Your business acumen, communication, documentation, and analytical skills will be critical to project success.

Primary Responsibilities:

• Be one of the key liaisons between the customer and Aurigo teams
• Drive business requirement workshops with customers and document business processes
• Map customer business process to Aurigo Products. Develop solutions to solve customer problems
• Maintain customer expectations on what's in-scope for the project and what's out of scope
• Maintain Requirements Traceability Matrix to ensure contracted scope is delivered
• Work with customers and internal teams to develop and document system designs
• Create detailed functional specification documents and obtain sign off from customers
• Translate the functional specifications to executable PBIs and work with Configuration teams to develop the solution
• Demo system progress (Sprint Reviews) to the customer to validate configuration is on track
• Drive user acceptance tests and enable user adoption by working with customers and end-users
• Adhere to Aurigo delivery and project management methodologies
• Help identify and mitigate project risks
• Travel up to 10-15% annually

Requirements:

Desired Skills and Experience

• Bachelor's degree is required
• Certification in business analysis (CBAP or CCBA) is a plus
• Minimum 5 years of working experience as a Business Analyst
• Ability to understand and execute contracts
• Detail-oriented, analytical, and highly organized with strong time-management skills
• Outstanding oral, presentation, and written communication skills, including technical writing
• Understanding of software development processes and engagement methodologies
• Excellent problem-solving skills, with a demonstrated ability to identify and solve problems
• Ability to impact operations and effect change without being confrontational
• Background in infrastructure management or capital project planning is a plus