Role Overview

The Principal Consultant is Aurigo’s highest-impact individual contributor consulting role—the visible standard the broader consulting team is being developed toward. You are a trusted advisor. Customers describe you as a partner who improved how they operate, not a vendor who configured their software.

This role exists because Aurigo’s consulting practice is moving from a requirements-driven model to a functional consulting model where consultants own the business solution and drive outcomes. Training can describe that standard. You demonstrate it.

Key Responsibilities

Discovery and Value Mapping

• Lead end-to-end discovery workshops on complex engagements for DOTs, Mega Govs, and Federal agencies.
• Build and own the full consulting deliverable suite: CBI Profiles, Real Value Maps, Stakeholder Analyses, Change Assessments, and Success Criteria.
• Present value narratives to executive sponsors in their language, connected to outcomes they care about.
• Run gap diagnostics independently—distinguish product, configuration, and change management gaps and drive the right recommendation without escalation.
• Secure and maintain executive access throughout the engagement lifecycle.
  
  

Delivery Leadership

• Lead consulting workstreams on the most complex Masterworks implementations across Plan, Build, and Maintain product lines.
• Apply and enforce the Customization by Exception standard; push back on unnecessary customization, offer the better path, and own the business case when customization is genuinely required.
• Lead the business process transformation conversation; help customers see how they need to work differently, not just how Masterworks works.
• Drive change management planning and own adoption outcomes alongside the CSM and PM.
• Apply AI tooling fluently and guide customers through what AI-native delivery means for their programs.

FDE Partnership

• Lead the customer side of consultant-FDE engagements—own the relationship, business context, and value narrative.
• Translate between customer business needs and FDE technical solutions; ensure what gets built connects to committed value.
• Represent the customer’s change management and adoption reality to FDE; ensure solutions are deployable, not just buildable.

Standard Setting

• Demonstrate all six consulting competencies visibly in every engagement; your daily practice is the standard the team develops toward.
• Debrief with Senior Consultants after key sessions; make your thinking visible and transferable.
• Contribute directly to the consulting excellence framework; your instincts and practices inform what gets codified.
• Participate in consultant and IC hire evaluation; help define and assess the standard.

Requirements

Candidate Profile

• 10–12+ years in functional consulting, business transformation, or senior implementation roles with a track record of advisory work at the executive level.
• Demonstrated consulting experience in enterprise software implementations—not BA work, not project management, not technical configuration.
• Deep experience working with public agencies—DOTs, Federal programs, or large government capital programs—and genuine understanding of how they operate, decide, and manage change.
• Demonstrated ability to lead complex discovery and consulting sessions, build executive-facing value narratives, and navigate organizational resistance.
• Fluency in capital program management processes: capital planning, construction delivery, right of way.
• Working knowledge of AI: you understand what agents do, can envision AI-native workflows, and lead that conversation with customers new to it.
• Strong executive presence; credible with agency directors, program executives, and senior leadership.
• Track record of developing junior colleagues through proximity and example—not through management.
• US-based with the ability to travel 20–40% for onsite customer engagements.
• Bachelor’s degree required; advanced degree in business, consulting, engineering, or related field preferred.
• US Citizenship / Green Card required.

Preferred Experience

• Consultative Communication: Diagnoses before prescribing; surfaces what customers don’t know they need to say; translates complexity for any audience.
• Facilitation and Presentation: Owns the room in discovery sessions and executive briefings; drives the room to a decision, not a summary.
• Negotiation and Influence: Confidently challenges customer assumptions; guides customers away from unnecessary customization through domain credibility and genuine empathy.
• Creative Problem Solving: Reframes customer-specific requests into generalizable solution patterns; solves the problem underneath the problem.
• Structured Thinking: Translates ambiguity into clear solution paths; holds complexity without oversimplifying.
• Real Value Mapping: Connects every discovery finding and delivery decision back to the value the customer came for; maintains the value narrative from first session to go-live.

About Aurigo

Aurigo is an AI-native capital program management platform trusted by over 300 customers managing more than $450 billion in capital programs across North America. With over 40,000 projects delivered, Aurigo helps organisations in transportation, water and utilities, healthcare, higher education, and government plan, build, and manage infrastructure with confidence. Recognised as one of the Top 25 AI Companies of 2024 and a Great Place to Work for three consecutive years, we leverage artificial intelligence to create smarter, more connected outcomes. At Aurigo, we don’t just build software — we help shape the future of infrastructure.

Aurigo Software Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.