About Aurigo

About AurigoAurigo is an AI-native capital program management platform trusted by over 300 customers managing more than $450 billion in capital programs across North America. With over 40,000 projects delivered, Aurigo helps organisations in transportation, water and utilities, healthcare, higher education, and government plan, build, and manage infrastructure with confidence. Recognised as one of the Top 25 AI Companies of 2024 and a Great Place to Work for three consecutive years, we leverage artificial intelligence to create smarter, more connected outcomes. At Aurigo, we don't just build software — we help shape the future of infrastructure.

Description:

We are looking to hire a Director of Products to join our leadership team at an exciting and groundbreaking enterprise SaaS company. You will be responsible for building modern cloud software for Infrastructure and facility owners to plan with confidence and build with quality. It is a unique opportunity for a passionate candidate to play a high-impact role in the company and join our vision to build a better tomorrow.

Roles & Responsilibites

1. Define and execute the product strategy and roadmap for Aurigo’s product suite, ensuring alignment with company objectives and market opportunities.
2. Collaborate with cross-functional teams, including engineering, design, marketing, and customer support, to deliver high-quality product features on time.
3. Conduct market research to identify customer needs, competitive landscape, and potential product enhancements.
4. Define and analyze metrics to inform the success of the product.
5. Collaborate with sales, marketing, and customer support teams to develop go-to-market strategies, product positioning, and customer service initiatives.
6. Manage and prioritize the product backlog, ensuring that the team is working on the most impactful features.
7. Engage with customers and stakeholders to gather feedback and understand their needs.
8. Foster a vibrant user community, including managing user forums, webinars, and user-conferences.
9. Work closely with the customer support team to address customer issues, enhance user experience, and drive customer satisfaction.

Required Skills & Expereince

Educational Qualifications:

1. Bachelor's degree in Computer Science, Engineering, Business, or a related field. An MBA or a Master's degree from a premium institute.

Prior Experience:

1. 14+ years of experience in product management, with at least 3-4 years in a senior role.
2. Experience in managing SaaS products, preferably in the public sector or related industries.
3. Proven track record of managing all aspects of a successful product throughout its lifecycle.
4. Experience in working with cross-functional teams, including engineering, design, marketing, and customer support.
5. Experience in managing user communities and organizing user conferences.

Soft Skills:

1. Excellent communication and presentation skills.
2. Strong leadership and team management abilities.
3. Ability to work in a fast-paced, dynamic environment.
4. Strong problem-solving skills and ability to think strategically.
5. Ability to build strong relationships with stakeholders, customers, and user communities.

Hard Skills:

1. Proven experience in product management, preferably in SaaS products.
2. Experience in managing products for North American markets.
3. Strong understanding of software development lifecycle (SDLC).
4. Experience in Agile/Scrum methodologies.
5. Experience in managing user communities and organizing user conferences.

Technical Skills:

1. Familiarity with modern product management tools (e.g., Jira, Trello, Aha!).
2. Understanding of cloud technologies and SaaS business models.
3. Knowledge of data analysis tools and methodologies. 
4. Familiarity with UX/UI principles

Competencies